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Frequently Asked Questions
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When will I receive my order?
Please allow one to two weeks for delivery on all items. If you need faster service, please email me. Customer service is important to me and I will make every effort to meet your special requests. Please note any travel plans I have noted on the web site that will interfere with my being able to ship your kippah.
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How will I pay?
You will receive an invoice with your order. Please pay with check or money order within one week of receiving your order.
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Can I pay with a credit card?
If you want to use a credit card to pay,you can order through my site on ETSY. If the style you want is not available there, email me through that site and we can make the arrangements. http://www.etsy.com/shop/byado18
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Do you charge sales tax?
Sales tax is included in your purchase price.
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How will my order be shipped?
All kippot are shipped via USPS Priority Mail (2-3 days) unless USPS Express/overnight is requested.
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What are the delivery/handling charges?
The following charges will be added to your purchase:
1-6 kippot — $6.00 USPS Priority.
Actual postage/insurance will be charged for larger order as needed.
USPS/Express - Overnight shipping is available at actual rate ~$20.00
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Do you sell to Temple/Synagogue and Judaica Shops? Do you sell wholesale?
I offer a discount to
individuals or shops that order 4 or more kippot . Please email me for more information.
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Do you give a discount for individuals who order 4 or more?
I use the same pricing for individuals ordering 4 or more kippot as I do for wholesale. Please email me for more information.
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Privacy Policy:
I value your privacy and keep all of your information confidential. My mailing lists are not shared with any other company or person.
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Can I return or exchange merchandise?
Faulty items, merchandise damaged during shipping or it just isn't what you thought it would be may be returned or exchanged within one week after delivery. Email me and explain
the problem and I will give you the specifics on what to do.
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What materials are used in making the kippot?
The kippot are constructed of copper wire that is coated with color. I have been wearing
some of mine for several years without them tarnishing. The beads are natural semi precious stones and freshwater pearls.
The glass beads are Swarovski© crystals. If the comb breaks, you can mail the kippah to me and I will replace it at no charge.
While the similar beads and colors may be used, I design each Byado Kippot kippah as a one-of-a-kind work of art. Materials, bead patterns and shapes may vary slightly from web site photos. I do my best to accurately photograph and describe each item.
Other resources for Tallit and Kippot
CUSTOMER COMMENTS
- Thanks! the kippot are beautiful!
- Thank you so much for your beautiful work.
- Your individualized service was wonderful!
- Our daughter is very excited to wear this on the day of her Bat Mitzvah!
- It's perfect. I love it and look forward to using it often.
- We love the kippot!!! We will be recommending you to all our friends!
- Thank you - this is for my adult bat mitzvah and goes perfectly with my handmade tallit!
- The Kippah is perfect! Thank you so much!
- I just wanted to let you know that the beautiful jade kippah arrived yesterday. My daughter, Laura, didn't want to take it off, she thought it was so beautiful. Thank you so much.
- Todah for the fantastic kippah which got here today! And the kippah is perfect
- It's even more beautiful than we expected!
- The kippah is beautiful and is a big hit!
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